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StJohn Group (“SJG”) and its subsidiaries respect your privacy and are committed to protecting it. StJohn Group provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We’ve structured our web site so that, in general, you can visit StJohn Group on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our home page and at the bottom of every StJohn Group Web page.

1. Sites covered by this Privacy Statement
This Privacy Statement applies to all STJOHNGROUP.com-owned web sites and domains, and our wholly owned subsidiaries (“SJG web sites”)
Links to non-SJG web sites

The SJG web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the SJG web site SJG does not control those sites or their privacy practices, which may differ from SJG’s. We do not endorse or make any representations about third-party web sites The personal data you choose to give to unrelated third parties is not covered by the SJG Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with SJG; that sharing is governed by that third-party company’s privacy policy.
2.

Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personal information is information that is associated with your name or personal identity. SJG uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with SJG. We take seriously the trust you place in us. SJG will not sell, rent or lease your personal information to others.

On this SJG web site, you can order products or services, request information, subscribe to marketing or support materials, register yourself or your SJG products, etc. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, etc.

To personalize our web site, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. SJG collects and analyzes non-personal information to evaluate how visitors use the SJG web sites

Non-personal data we collect may include the pages visited on the SJG web sites, unique URLs visited within StJohnGroup.com, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. StJohnGroup.com Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. SJG might also places ads on other web sites that may use cookies.

3. Children’s privacy
SJG is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. SJG does not knowingly collect information from children under the age of 13 and SJG does not target its web sites to children under 13.
4.

How we use your information
SJG uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some SJG web sites. Occasionally we may also use your information to contact you for market research regarding SJG products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, “Your privacy preferences and opting out”). Credit card information is used only for payment processing and fraud prevention. It is not used for any other purpose and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

Personal data collected online may also be combined with information you provide SJG through other sources such as product registration, call centers or public events such as trade shows or seminars.

Personal data given to SJG may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

Non-personal data is aggregated for reporting about SJG web site usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

5.

Who we share your information with
SJG will not sell, rent or lease your personal information to others. SJG will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. SJG shares customer information across SJG -owned business entities and companies working on our behalf, but only as described above in “How we use your information.”

SJG contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “How we use your information.” Suppliers and service providers are required to keep confidential the information received on behalf of SJG and may not use it for any purpose other than to carry out the services they are performing for SJG. These service providers may change or we may contract with additional service providers to better accommodate our customers. SJG will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

SJG or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, SJG will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

6. Your choices
SJG gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and SJG -wide marketing communications. SJG -wide communications may include new product information, special offers, or an invitation to participate in market research.
7.

Your privacy preferences and opting out
Non-subscription services - SJG will not use your personal information for a different purpose than the one stated when you provided your data.

Subscription services - To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, product updates, etc.), use any of the following methods:

- Select the e-mail “opt-out” or “unsubscribe” link, or follow the opt-out instructions included in each subscription communication

- Write to StJohn Group – be sure to provide your name, e-mail and postal address, and relevant information about your SJG subscriptions and registrations

8. Your information and third-party companies
Certain SJG services are linked with those from unrelated third-party companies, some which offer you the option to share with both SJG and the third party personal data you provide. We will not share your personal information with those third-party companies unless you make that choice.
9. Access to and accuracy of your information
SJG strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of SJG’s web sites may limit access to specific individuals through the use of passwords and other personal identifiers.
10.

Keeping your information secure
SJG is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, SJG has in place appropriate physical and managerial procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

Credit card numbers are used only for processing payment and are not used for other purposes.

11 Changes to this Statement
If there are updates to the terms of SJG’s Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, SJG will provide notification to affected customers.
12. Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to the privacy@stjohngroup.com.
 



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